Address
537 Vernard Rd Clarks Summit PA 18411Phone
585-6476Hours
flexibleContact
Mark TafferaDescription
A mediation center operated by volunteers trained in conflict resolution. Volunteers needed for receptionists, mediator, writer and clerical work. All about Mediation “Mediation” is a voluntary, confidential, face-to-face meeting where people in conflict are helped to find their own solutions which meet the needs of everyone involved. The meeting is facilitated by a specially trained neutral person called a “mediator”. Mediation is a conversation that allows each person to speak and be heard in an atmosphere of mutual respect. We help each person express the needs underlying their differences and then explore ways of finding common ground. The goal is to move from fear and suspicion toward cooperation and an agreement that is in the best interest each participant. Types of Conflicts We have successfully mediated situations involving: neighbor feuds; custody / visitation, where parents are guided in designing their own “co-parenting” plan and avoid litigation which even Judges say often increases hostility; merchant / consumer; Parent – Teen or family relationships; small claims; and co-workers. We have also received referrals from Professionals and Agencies such as schools, business associations, pastors, legal aid services, courts and magistrates. Scheduling. We make an effort to schedule sessions at a time convenient for everyone, so no one misses work or appointments. At times it may be necessary to rearrange some of our obligations to accommodate the schedules of those attending. Location. Sessions can be held at our Clarks Summit location or at one of several sites in downtown Scranton or its surrounding neighborhoods. A map and directions are provided in advance with a letter confirming the date and time agreed upon over the phone. Who participates? Those who need to be present, depending on the type of conflict. Some situations allow for a “support person.” Unlike the legal system, “witnesses” do not attend. Mediators are volunteers who are professionally trained in guiding difficult discussions. We do not take sides and we are not allowed to impose our solutions. Instead we guide you in coming up with your own solutions. Agreements. The result of many mediations is a written Agreement. Both parties sign this document only if it reflects their wishes. Some Agreements resolve all the issues. If some issues remain unsettled, the parties have the option of having the Court make the remaining decisions for them. Mediators often recommend that the parties do not sign their Agreement until they take it home to “sleep on it”, to share it with their family or friends, or have their attorney review it. This eliminates pressure and ensures you are comfortable with the wording. Confidential. Mediators are bound by confidentiality. Notes taken to track issues are destroyed at the end. The State of Pennsylvania has a “Mediator Privilege Act” which protects mediators from being called as witnesses in court proceedings following a mediation. This ensures that mediators will remain faithful to their neutrality by not testifying against one person on behalf of another.. Voluntary or Mandatory? Many people voluntarily choose mediation to avoid the expense of attorneys and a hearing. Sometimes a court will order people to attend a mediation orientation session. We will explain your choices if you call us with questions. Cost. Sliding fee scale. We will arrange a payment plan so no one is denied mediation due to financial need. Probability of an Agreement. Not guaranteed but the 85% success rate makes mediation worth trying. It’s normal to have doubts, but we encourage you to think positively since your “expectations” will often determine the outcome. Is Mediation Binding? When agreements are incorporated into a Court Order, it is as binding as a case decided by a Judge. People can also decide to keep